FAQ
Frequently Asked Questions
Everything about privacy, formats, modes, and permissions.
Is my page content uploaded to a server?
Only where you send it. Web to File processes everything locally in your browser: content extraction, cleanup, and file generation. There are no analytics and no tracking SDKs. Two uploads happen, and only when you choose them: sending a file to your Kindle, which passes through our mail server and is deleted once it is sent, and saving to your own Google Drive, which goes straight from your browser to Google.
How do I send a page to my Kindle?
Set it up once in Settings → Send to Kindle: add kindle@webtofile.pandaopus.com to the Approved Personal Document E-mail List on Amazon, enter your Kindle address (it ends in @kindle.com), and type the six-digit code that arrives on your Kindle as a document title. After that, click Send next to Download and choose Kindle. EPUB and PDF are sent as they are; Markdown and images are sent as EPUB, which reads best on Kindle. Files up to 25 MB can be sent, and the free service has daily limits. The Kindle guide walks through each step.
Does Web to File keep the files I send to my Kindle?
No. Amazon accepts personal documents only by email, so the file is mailed through our server and deleted right after, whether the send worked or not. Your Kindle address is not stored on our server; it stays in your browser. Disconnecting in Settings removes it and cancels the connection.
Which file formats can I export?
PDF and Markdown for documents, EPUB for e-readers, plus full-length screenshots in PNG, JPEG, or WebP. EPUB files embed the article’s images, so they stay readable offline on a Kindle or a phone. Your image format choice is remembered for the next export.
Can I save a ChatGPT conversation?
Yes, as PDF, Markdown, EPUB, or an image. Open the side panel on a conversation and the whole thread is exported, each turn in order with its speaker. Your own conversations and shared links both work. Long threads export in full, including the turns you have scrolled past, and code blocks keep their formatting. Reasoning steps and tool output are left out.
What is the difference between Full Page, Article, and Custom mode?
Full Page mode captures the page as it is rendered, top to bottom. Article mode extracts the main readable content and removes ads, navigation, and sidebars, which suits news and blog posts. Custom mode lets you pick specific content blocks and reorder and refine them before exporting.
Can I choose the PDF page size?
Yes. Pick the page size and orientation next to the format selector: A0 through A9, B4, B5, JIS B4, JIS B5, Letter, Legal, Tabloid, Ledger, or Folio, in portrait or landscape. A4 portrait is the default, and your choice is remembered for the next export. Margins are set for readability and are not adjustable.
Can I save a web page as a PDF without page breaks?
Yes. Set the layout next to the page size to Single page, and the article becomes one continuous page, with no page breaks cutting through a chart or a code block. Very long articles are still paginated, and the panel tells you when that happens.
Can the PDF show the page title and source URL?
Yes, with the header and footer switch, which is off by default. Each page then carries the title at the top and the source URL with a page number at the bottom.
Is the extension available in my language?
Almost certainly. The interface ships in more than 160 languages and opens in your browser’s language, falling back to English when there is no match. You can pick a different language in the side panel settings at any time. Only the interface is translated; exported content keeps the language of the page you saved.
Can I save to Google Drive?
Yes. Connect Google Drive once in the extension’s settings, or the first time you send a file, and the Send button next to Download saves the export to a "Web to File" folder in your Drive. Any of the four formats works, and files you sent can be reopened from the export history.
Can Web to File see my other files?
No. It does not browse or read the files on your computer; it only writes the exports you ask for. In Google Drive it asks only for access to the files it creates, so your other documents, photos, and folders stay out of its reach. Google enforces that limit and shows it on the sign-in screen. Disconnecting in Settings revokes the access.
Can I print a page instead of saving a file?
Yes, and the printout is cleaner than a normal browser print. In Article mode you get the article without the ads and navigation, in Custom mode only the blocks you picked, and on ChatGPT the whole conversation, not just the part on screen. Print from the side panel to your printer, or choose Save as PDF. Full Page mode prints the page as it looks. The print guide walks through it.
Is Web to File free?
Yes. It is free to install and use, with no account, no subscription, and no in-app purchases.
Why does the extension need the debugger permission?
Chrome only lets an extension use its own PDF and screenshot rendering through that permission, and that renderer is what makes exports match what you see on screen. Web to File takes it while an export you started is running and releases it as soon as the file is ready.
Why does it request access to all websites?
So it can run on whatever page you choose to export, and so EPUB export can collect the article’s images to embed them. Web to File starts working on a page only when you begin an export, not on every page you visit.
Does it work on every page?
It works on any normal web page you can open, including news sites, Medium and Substack posts, and pages behind your own logins. Chrome blocks all extensions on browser-internal pages (chrome://, the Chrome Web Store), and Web to File shows a notice on those.
Where are my exported files saved?
To your Downloads folder, or to your Google Drive if you send it there. If you have Chrome set to ask where to save each file, it asks. Exports are also kept in a local history inside the extension, where you can view or re-download them.
How do I delete the data the extension stores?
Clear the export history from the extension’s settings, or uninstall the extension. Uninstalling removes all locally stored preferences, history, and files with it.
An export failed or looks wrong. What can I do?
Try reloading the page and exporting again, since some sites finish loading content late. If a specific site consistently extracts poorly, contact support with the page URL; site-specific extraction is actively improved in each release.
Still have questions?
Reach out through the support page. We read every message.